AOQ Training Course - Introduction to ISO 9001

Introduction to ISO 9001
09 March 2021
Start Time
11.00am AEDT
End Time
Contact Name
AOQ Administration
Contact Phone
1800 725 850
Contact Email
Max. Attendees
Who Can Register?

Courses comprise eight, 1 hour Zoom sessions, twice weekly (Tuesdays & Fridays) on March 9, 12, 16, 19, 23, 26, 30 and April 6. 11.00am-12.00pm AEST.

Introduction to ISO 9001

You’re new to Quality, one of your customers has asked you to implement ISO 9001, or you’ve just been faced with the prospect of wrangling ISO 9001?

This course is designed with you in mind. It will give you the understanding of the ISO 9001 standard that you need, and confidence on how to apply it to your own organisation’s management system.

In just 4 weeks, you’ll cover everything you need to know to implement ISO 9001, with loads of tips, hints and shortcuts that are proven to get you there successfully. 

No previous knowledge or experience of ISO 9001 is required. 

The course covers

  • What is a management system and why it’s essential;
  • The 7 Principles that make it all work;   
  • Key themes in ISO 9001 that make it make sense;
  • Unpacking the standard: what it says, what it means, and how to do it;
  • How to implement ISO 9001 in a way that works; 
  • Where certification fits in and how to ensure it’s a positive experience.

Learning Objectives:

  • To understand the intent, structure and requirements of ISO 9001.  
  • To be able to apply ISO 9001 to your own business.
  • To be able to improve your business through the implementation of ISO 9001.

It’s Instructor-led live virtual training, with a maximum of only 12 participants in each course. So with the short, focused sessions, access to an experienced presenter, and time in-between to reflect and apply what you learn, we know you’ll get the most from this practical interactive learning experience. 

Instructor: Russell Veitch

Russell Veitch has been practising Quality and applying ISO 9001 for 40 years.  He has a well-earned reputation for his thoughtful and practical approach to management systems, and ability to explain Quality in a way that makes sense.  He’s worked with organisations large and small, public and private, manufacturing and service. 

As an instructor, Russell has a warm and engaging style, ideally suited to the virtual delivery approach. Russell consistently receives great feedback ratings from his students, so you can be confident you’ll get plenty of value from this course.

Russell is a longstanding member of the Australian Organisation for Quality, and a regular contributor to ‘Quality Business’, the Australia-NZ Quality Journal.

Course Details:

  1. Cancellation policy: Full refund up to 1 week prior to the course, 75% refund until day prior to course commencement.
  2. An AOQ Certificate of Completion is provided to course participants.  Attendance at ALL sessions is required.
  3. Technical Requirements.
    • Computer – PC or Mac – with browser. Mobile devices not recommended.
    • Video and audio enabled
    • High-speed internet connection 
    • Computer audio, preferably using connected speaker and microphone for best audio quality and minimal interference.
  4. Upon registration, you will receive a confirmation email, and soon after an email with course and access instructions. If you don’t receive them, check your email junk or spam folders, or contact AOQ.

Your Investment (inc. GST):

Single Course:

$495 for AOQ Personal Members & Employees of Company Members
$595 for Non-Members (Tip! Join AOQ and receive the course discount AND full member benefits)

Discount Offers are available for Multiple Courses - Details here

Minimum registration numbers may apply, and AOQ may cancel or postpone this course if deemed necessary.