Webinar - Are you a Learning Organisation Leveraging your Experience?

Are you a Learning Organisation Leveraging your Experience?
04 March 2021
Start Time
4.00pm AEDT
End Time
Online - Zoom
Contact Name
Martin Andrew
Contact Email

If everyone is a knowledge worker, where does the knowledge come from? Are you leveraging your experience? What does a Learning Organisation look like

Ian Fry from Knoco Australia Pty Ltd will provide an overview of the importance of knowledge management and lessons learnt and will cover:

  • What is knowledge Management
  • ISO 9001:2015, 7.1.6 Organizational knowledge and other relevant Standards
  • The components of Knowledge Management and how they relate to both Quality and Business Excellence
  • Lessons Learned and the capture process


Ian Fry has over 50 years IT experience at all levels across both Private and Public Sectors as an IT Manager and Consultant. 

For over 20 years he has worked as a contractor and consultant and in the past few years concentrated on Knowledge Management, initially providing software and advice to a major client in the Insurance Industry which has enabled them to transition to a "Knowledge Company" and develop a dominant market position in Australia and overseas.

In 2011, he formed Knoco Australia to leverage the best of breed Knowledge Management methodologies from Knoco Limited, which he offers to clients around Australia. In 2013, he developed the Lessons Management Hub (LMH) which is distributed internationally.

As AOQs nominee, Ian is Chair on the Standards Australia Knowledge Management Subcommittee and representative on both the Standards Australia Human Resources and ISO Knowledge Management committees.

Members - $25

Non-Members - $40

The meeting will be conducted via Zoom. Please register here on the AOQ website, and the Zoom access details will be sent to you prior to the meeting.