JM Juran Award

The JM Juran Award

The purpose of this award is to recognise persons who have contributed in an outstanding way to the application of effective quality management in Australia.

Joseph M Juran was deeply involved in management and particularly the management of quality, before a lot of us knew what quality was. He became closely involved with the Australian Organisation for Quality back in AOQ's formative years when it was known as the Australian Organisation for Quality Control in the late 1960’s. Dr Juran made several visits to Australia, running successful seminars under the banner of AOQC. Through this and other means he made an outstanding contribution to the development of AOQC and the stimulation of many Australian organisations to come to grips with what Quality really means and how to achieve it.

You can see, therefore, that the application of Joseph Juran’s name to this award provides a yardstick against which can be measured truly outstanding efforts in quality management. On the one hand, those who achieve this award deserve it. On the other hand, they are honoured by being associated in this way with the name Juran.  

Juran Medal Rules 

Juran Medal Recipients:

CITATION:
This was the first Juran Medal, awarded on 4 September 1975 to Sir Walter Scott by Dr. Juran himself, stating:
Probably few Australians of contemporary times have given so much diversified service to their country as Sir Walter Scott. He is very much a product and a champion of private enterprise; yet governments of differing political shades have charged him with missions of national responsibility.
Internationally Sir Walter has been active and has been awarded many overseas honours. He has held a number of important overseas posts including President of the Federated Chambers of Commerce (1968-70), President of the International Committee of Scientific Management (1958-60) and since 1969 has been Chancellor of the International Academy of Management. In Australia Sir Walter’s public service began in World War II notably as Chairman of the NSW Munitions Board. Since then he has been a member of the Secondary Industries Commission; Chairman of the Motor Car Advisory Committee, member of the Aluminium Production Commission, Chairman of the NSW Coal Prices Committee, Chairman of the Industrial Design Council of Australia, Chairman of the Decimal Currency Board and in very recent times Chairman of the Committee examining national Purchasing.
It is in the field of quality control that Sir Walter made his mark not only with AOQC but throughout many areas in which he exercised influence. Long ago he recognised the vital role of quality control throughout our industry and the continuing challenge to improve quality of life – in services, in products, methods, use of time and use of leisure.
CITATION:A long serving initiator, author of, and lecturer to AOQC courses and workshops over the past sixteen years.
Of particular significance are his leadership roles undertaken in:
  • Development and implementation of Supplier Quality Control Systems for the Ford Motor Co. of Australia and General Motors-Holden.
  • Establishment of the General Motors-Holden Training Process.
  • Contributions to the establishment of, and curriculum development of the Post Graduate Diploma in Quality Technology at the Royal Melbourne Institute of Technology.
CITATION:
For his outstanding contribution to the development of quality policy, and the practice and management of quality in Australia particularly in the Department of Defence (Navy). He showed policy initiative and leadership in developing the concept of quality certification for Defence (Navy) units, which he later implemented under the banner of Naval Quality Certification Scheme (NQCS). For his contribution to the training of people both from public and private sector. As the foundation secretary for AOQ-ACT Regional Group, and through his articles in the Quality Australia magazine, he has provided outstanding and meritorious service to the Australian Organisation for Quality and to the quality movement at large.
1977 Merv Burt *
CITATION:
In recognition of outstanding contributions to the management of quality in Australia and in particular:
• His innovative skills in melding Total Quality Management and Quality Assurance
• His creative ability to providing a conceptual presentation on HOW TO achieve cultural change in the Australian environment and cost-effectively implement sustainable and continuous improvement through Strategic Quality and Management Systems.
CITATION:
For outstanding and meritorious service to Australian industry as a quality professional in general, and to the Australian Organisation for Quality in particular through his personal contribution:
• Of outstanding leadership to the Victoria Division of AOQ as President; his dedication to the maintenance of the organisation through restructuring at the national level as National President; his dedication and promotion of the organisation not only nationally but also internationally; for his highly professional approach to the development and maintenance of the professional certification of quality practitioners by his activity as the chief proctor and mentor for ASQ in Australia.
CITATION:In recognition of his outstanding contribution to the application of effective quality control in Australia.
CITATION:
In recognition of outstanding contributions to the Management of Quality in Australia and in particular:
• Visionary leadership of the Australian Organisation for Quality during his National Presidency and Chairmanship of the Victoria and Queensland AOQ Quality Centres
• Dedication to the National Quality movement for his role in the establishment of the Australian Quality Council and the Quality Society of Australasia
• Development of closer relations between Australian Governments and the Australian Quality movement, also his encouragement of Governments to show leadership and commitment to Quality
CITATION:
For significant contribution in the field of quality management and quality improvement including the development and presentation of training courses on TQM, ISO 9000 and auditing, participation in the writing of ISO 9000: 2000, and leading several organisations (including AOQ NSW) to ISO 9000 certification.
CITATION:
In recognition of outstanding contributions to the Management of Quality in Australia and in particular:
His leadership role in many facets of the Quality Control movement in Australia and especially –
• His outstanding service in the development of AOQC throughout Australia, particularly South Australia
• His leadership in Quality Control procedures in the white-goods industry
There are few, if any, who have given greater service to AOQC. This service alone, in view of the contribution AOQC has made in developing Quality Control in Australia, having in mind the value of good Quality Control procedures to industry and particularly the community, would warrant the awarding of the Juan Medal.
CITATION:
For outstanding and meritorious service to Australian industry as a quality professional in general and to the Australian Organisation for Quality in particular through her personal contribution:
  • Of outstanding leadership and change management in the AOQ Victoria Division leading to greeter PARTICIPATION OF SERVICE INDUSTRIES
  • In dedication to the introduction of Total Quality Management methods in the health industry
  • And for her highly professional  approach  to the development and implementation of service quality-related curricula in the tertiary institutions and AOQ National.
CITATION:
For outstanding and meritorious service to Australian industry and government as a quality professional in general, and to the Australian Organisation for Quality in particular, through his personal contribution; of outstanding leadership, dedication in the Australian Organisation for Quality, New South Wales Incorporated; in dedication to the further development of Quality Management methods in the Public Sector; and for his highly professional approach to the development and implementation of quality principles.
CITATION:In recognition of outstanding contributions to the Management of Quality in Australia and in particular:
His leadership role in many facets of the Quality Control Movement and especially –
His outstanding and sustained service to AOQC almost since its inception particularly to Victoria Division. This includes outstanding contributions to both administration aspects and matters relating to Quality Control training
  • His outstanding contribution to AOQC activities of a National character notably in relation to his leadership of the National Quality Surveys of 1976 and 1978, to his recent work in developing National Guidelines for Voluntary Product Recall Procedures, and to the leading role he played in activities which resulted in the formation of AOQC Tasmania Division
  • His leading of the food industry into good quality practices. many of these activities have provided opportunities for interfacing with more broadly-based groups and this has enhanced AOQC’S reputation with these groups
  • His contributions to the reference bank of information on quality control arising from the significant number of published works of which he has been the author.
CITATION:For outstanding and meritorious service to Australia and to the Australian Organisation for Quality, in particular regarding quality in the public service.
CITATION:
For his outstanding and meritorious service, to Australian industry as a quality professional in general, and to the Australian Organisation for Quality in particular through his personal support and contribution to the Australian Organisation for Quality as an educator, author and mentor to current and new generation quality practitioners.
For outstanding leadership, dedication in, the further development of Quality Management methods in the Public and Private Sectors, and for his highly professional approach to the development and implementation of quality principles.
1981 Ralph Odlum * 1994 Lou Magritzer
CITATION:
For his outstanding service in quality management principles and practices in Australia and globally, with an emphasis on facilitation, knowledge transfer, practical application; for his contribution to quality demonstrated through training, presentations, workshops, publications, leading by example and a sense of humour; through active membership in AOQ and other affiliated organisations; and for advancing the cause of quality within a diversity of industries and organisations.
CITATION:
In recognition of his leadership of enterprises into good quality control practice and in particular his outstanding contributions towards the implementation of effective quality control systems in the small business sector.
His contributions to AOQC in the areas of Membership and Education in the past decade are also noteworthy.
CITATION:
For his outstanding and meritorious service to Australia and the Australian Organisation for Quality, in particular, his contribution in advancing the cause of Quality Management into industry and the Public Service in Queensland. His stewardship over the establishment and development of the Queensland Quality Centre; as adviser to Government in the foundation and introduction of quality systems, education and training in the Queensland Public Sector; leadership in the expansion of the Regional Group network of the Queensland division of the Australian Organisation for Quality.
CITATION:
For outstanding and meritorious service to Australian industry and government as a professional in general, and to the Australian Organisation for Quality in particular through his personal contribution; of outstanding leadership through his involvement in research and development of international standards, his dedication to the Australian Organisation for Quality as Patron.
CITATION:
In recognition of his outstanding efforts in promoting quality control in Australia. In particular to recognise:
• His outstanding contribution in the establishment of AOQC Victoria Division
• His continual contribution to AOQC at National level, including the promotion of the Organisation as a worthy professional society and his assistance in establishing the Tasmania Division of AOQC
• His personal efforts in fostering relationships with overseas quality organisations
• His support and guidance in providing training for quality practitioners
• His work as Honorary Editor in launching “Quality Australia”, AOQC’s National technical journal
• His involvement in developing Quality Control practices within the oil industry, particularly his contribution to the development of defence quality assurance policies and practices applied to the oil industry.
CITATION:
For his outstanding service to the Australian Organisation for Quality, in the development, management and delivery of educational programs for the South Australian division and as a significant contributor to the National education program development. For his contribution as the South Australian division Chairman, for advancing the cause of Quality Management within the manufacturing industry and support of the ASQC certification programs in South Australia.
CITATION:
For outstanding and meritorious service to Australian industry as a quality professional in general, and to the Australian Organisation for Quality in particular through her personal contribution; of outstanding leadership, dedication in fostering Good Laboratory Practice through her role as secretary of Asia Pacific Laboratory Accreditation Cooperation (APLAC) and representing Australia at international forums, her dedication in support of quality principles and her support to the Australian Organisation for Quality in general.
CITATION:
• His outstanding contribution in the establishment and development of AOQC Victoria Division
• His outstanding contribution to the formation of AOQC National Council
• His dedicated professional leadership of both Victoria Division and National Council during critical periods of their development and in this way contributing outstandingly to the current strong position of both bodies
• His outstanding contribution in the direction of important work in the application of Quality Control in Australia arising from his work as Deputy Registrar of NATA for the past 35 years
• His leadership role in quality education and training, and in particular to recognise the major contribution he made to the development of training courses for Non-Destructive Testing technologists arising from his membership of the Australian Institute of Non-Destructive Testing Qualifying Board, and his contribution to education through membership and Chairman of Course Advisory Committees
• His substantial contribution to the introduction of sound quality control practices in Australian laboratories and to the establishment of an awareness in industry of the need for regular calibration of testing and measuring equipment both in laboratories and in manufacturing plants
• His publication of a wide range of highly respected papers dealing with quality control measurement science and related matters. These papers have contributed significantly towards increasing AOQC’s information resources and their presentation at various National and International forums has enhanced AOQC’s acceptance and prestige.
CITATION:
For many years of unselfish contribution to the Quality movement in general and the AOQ in particular, by his writings in Quality Australia, conference papers and books on the subject of Quality.
CITATION:
For his outstanding meritorious service to Australian industry, as a quality professional in general, and to the Australian Organisation for Quality in particular, through his personal support and contribution to the Australian Organisation for Quality as an educator and mentor to quality practitioners. For his leadership, dedication and considerable contribution to the promotion of “Quality” in general and the Australian Organisation for Quality in particular.
CITATION:
For outstanding and meritorious service to the Australian Aircraft industry as a quality executive for 20 years, and to the Victoria Division of the AOQC through his personal contributions –
• Of leadership and management of the Division during his Chairmanship;
• To the development of the project concepts and his management of the Quality Victoria projects on behalf of AOQC, culminating in the continuing recognition given to the AOQC by both government and industry.
CITATION:For outstanding and meritorious service to Australian industry as a quality professional in general, and to the Australian Organisation for Quality in particular through his personal contribution:
  • And the promotion and implementation of competitive Quality Management within industry, both private and public
  • In his achievement to programs and activities associated with quality education and training certification, TAFE and services industry working committees of the NSW Division of AOQ
     
CITATION:
For outstanding, sustained and meritorious service to Australia, as an academic and practitioner of Quality Management. His career of research and publication activity, exploring the application of Quality Management in various industrial contexts and sectors has contributed significantly to the national capability, learning and resource. His mentoring and supervision of higher degree students, focusing on applications of Quality Management, have created a generation of Quality practitioners who are carrying forward his legacy. His engagement with the Australian Organisation for Quality over many years, and as a regular participant at Qualcon conferences has guided the development of Quality thinking.
Professor Dalrymple’s career is a reflection of that of Dr. Juran. A thought leader who not only researches Quality, but who reaches beyond into the application of Quality knowledge in practice, and develops a generation of future thought leaders to expand and continue the work.

 

* Deceased

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