Governance

Jacqueline Stone

Jacqueline is President of the Australian Organisation for Quality Ltd. Jacqueline has worked in the quality industry for 30 years, starting out in the pharmaceutical manufacturing industry where she worked for 7 years before moving across to the consulting engineering service industry where she’s been for the last 21 years. She has held various professional roles including Scientific Officer, Quality Assurance Officer, Regulatory Affairs Officer, Quality & Training Manager and Quality, Environment & Sustainability Leader.

Jacqueline holds a Bachelor of Environmental Science and is a Lead Auditor in Quality & Environment Management Systems. She works for Aurecon, who provide advisory, design, delivery and asset management services on projects across a range of markets and locations worldwide, where she holds a global lead role in quality, environment & sustainability. She has presented at both the Qualcon (AOQ) and APOQ (Asia Pacific Quality Organisation) conferences.

With a passion for quality and those in quality, Jacqueline set up AOQs Brisbane Chapter in late 2016 bringing together a diverse group of enthusiastic quality professionals from varied professions to share, learn and support one another in the pursuit of quality excellence.


Jacqueline has been actively involved in AOQ since 2016 and held various roles, including President-Elect, Board Director and Brisbane Chapter Lead. She is driven to support the future of AOQ for its members.


Jeff Ryall JM

Jeff moved into the quality scene around 30 years ago, deepening his quality knowledge as his business experience grew. His interest in the governance components of Quality Management grew from early emphasis on standard and contract compliance, and later from exposure to the plethora of legislative compliance requirements that organisations currently face.

He holds a bachelor’s degree in industrial metallurgy and spent his early years working in steel plants. He is a certified quality engineer and has an MBA. Jeff is currently managing director of RelianSys Pty Ltd, a startup software firm that provides the RelianSys Governance Software suite of applications. Jeff was awarded the Juran Medal in 2007.

Jeff is a past President of AOQ Ltd.


Dr Martin Andrew

Martin (BSc (Hons), PhD, GAICD) has been active in the Australian Organisation for Quality since 2011 following his attendance at Qualcon 2010 which sparked a desire to get involved. He has served as Council member and President at State and National levels, and is a member of the AOQ Ltd Board and its Company Secretary. Martin convened the Program committees for the 2011, 2014, 2016 and 2018 Qualcon Conferences, and is the planning co-ordinator for the 2021 conference. He is Co-Editor of Quality Business, and coordinates AOQ's respresentation on Standards Australia committees. Martin is a Fellow and Life Member of AOQ. 

Martin has been actively involved in Quality Management since about 2007. 

Martin is now self-employed with a portfolio of professional activities: quality, EMS and safety consulting and auditing; Sessional Commissioner for the SA Environment, Resources and Development Court; and coaching and mentoring. As well as being a member of the AOQ Board, he recently completed a 2-year term as member of the governing Council of The University of Adelaide. Marti nis Chair of the Australia-NZ Impartiality Committee of Bureau Veritas Certification.

Martin was until November 2017 the Australia New Zealand Quality and Delivery Assurance Manager for AECOM, one of world’s largest civil infrastructure design and environmental services companies (NYSE: ACM) where he led a virtual team located around the region. Martin was a member of AECOM’s global quality team that oversaw quality processes and tools, performance and reporting. He was also a member of AECOM’s global Sustainability team. Prior to this he was URS’s APAC Group Quality Director, and global lead subject matter expert for the online quality courses, in particular the annual ‘Culture of Quality’ series. (URS became part of AECOM in 2015). 

Prior to his work in quality, Martin had a diverse career in environmental and agricultural management: research (10 years), academia (8 years) and consulting as a ‘specialist generalist’ undertaking assignments from sustainable grazing systems to performance of green buildings (URS, 14 years). 


Martin is based in Adelaide.


Richard Jenkins

Richard is an innovative change leader with extensive experience in professional services, risk management, product development, manufacturing and quality systems development implementation and certification.

Throughout his 28 year quality centred career, Richard has held key positions in a wide range of disciplines from product development and steel casting technology in heavy vehicle and industrial markets, industrial plant technical management, professional services – science, management and engineering consultation, quality systems development and implementation to business analysis and advising on business change. 

Richard holds an MBA majoring in Technology Management. He is a qualified and experienced management systems auditor holding exemplar global qualifications in Quality, Environmental and Safety auditing. Richard currently works as the Quality Management Lead for AECOM in Australia and New Zealand. AECOM is the world's premier infrastructure consulting firm, partnering with clients to solve the world's most complex challenges. As a continual improvement fanatic, Richard is enjoying the energy and passion of the AOQ in re-igniting the quality profession and striving to support, nurture and grow our 25,000 professionals Australia-wide.

Richard was appointed to the AOQ board as Treasurer in August 2018 after being a member of the organisation and legacy organisations for 7 years.


Ravi Fernando

Ravi is a Quality and Business Excellence professional with over 20 years’ experience working with Australian and Global organisations. Having started his career as a process improvement consultant for Accenture, Ravi gained his formal training in management systems and excellence models during his tenure as Head of Improvement Solutions for SAI Global.

Ravi currently works as the Managing Partner for Thrive Plus leading a team of Quality, Improvement and Excellence specialists delivering solutions around the country. Ravi is recognised in Australia and around the world for his expertise in the field of Quality, and is a frequent speaker and panelist at conferences.

Ravi is passionate about the role of quality in promoting sustainable productivity and holds a number of positions within the Quality and Excellence community. In addition to his role as a Director of AOQ, he is a Director of Business Excellence Australia, Australia’s representative on the Global Excellence Council and a member of the ASQ Organisational Excellence Technical Committee.


Maree Stuart

Maree is a science and quality professional and practising Solicitor. She has worked in the quality space since 1993, after leaving the lab bench to work as a lead assessor with NATA. Maree established her consultancy practice, MAS Management Systems Pty Ltd, in 2004.

With a keen interest in the application of quality principles in science and technology-based organisations, Maree enjoys helping businesses work better and smarter by using quality tools solve dilemmas and achieve practical improvements in business and technical processes within those organisations. She enjoys being an active member within AOQ’s Sydney Chapter and the cross-pollination learning opportunities that arise during these interactions. Maree is also a Board member of the Royal Australian Chemical Institute (RACI), and a supporter of the Hunter Chapter of AOQ.

Maree was appointed to the AOQ Board in February 2020. She has a particular focus on the Board in growing and enhancing AOQ’s technical quality offerings through Webinars, a Forum and a Blog. Maree’s understanding of regulations and the law also benefits and supports good governance.


Nicole Boddington

Nicole has been involved in the quality and environmental assurance industry since 2009, working in the engineering and advisory industry until 2020. She has recently commenced work in the aged care industry joining Home Instead, a specialist national provider of high-quality, relationship based, in-home care for older Australians.

Nicole holds a Bachelor of Arts with a double major in Journalism, earnt her Diploma of Quality Auditing in 2016. A certified Lead Auditor, skilled in Quality and Environmental Systems Management, Compliance and Design, Continual Improvement, Business Process Improvement, Internal Auditing, Risk Management, Design Led Thinking and Training Facilitation.

Nicole was appointed to the AOQ Board in November 2020 after being an active member of the organisation since 2016. She is currently a committee member of the Brisbane Chapter of AOQ and is the APQO – Qualcon Conference Secretary. Nicole presented at Qualcon in 2018 and is looking forward to doing so again in the future.


Jim Kefaloukos

Jim Kefaloukos became interested in Quality Management in the mid 1980’s when asked to measure samples and was introduced to SPC and run charts. Jim has been involved in Quality Management since the 1990s, working in various manufacturing, automotive components, and professional services companies.

With post graduate qualifications in Quality Management and Manufacturing Management and  training as an OHS and QMS Lead Auditor and in Six Sigma, Jim has assisted a number of organisations with their QMS, EMS, OHSMS and Information Security certification programs, product & service quality improvement, warranty reduction, while also sharing his enthusiasm for Quality Excellence with anyone who will listen.

Jim has been an active AOQ member since 2018 and was appointed to the AOQ Board in November 2020.