Ms Jacqueline Stone

Jacqueline is President of The Australian Organisation for Quality. Jacqueline has worked in the quality industry for 27 years, starting out in the pharmaceutical manufacturing industry where she worked for 7 years before moving across to the consulting engineering service industry where she’s been for the last 21 years. She has held various professional roles including Scientific Officer, Quality Assurance Officer, Regulatory Affairs Officer, Quality & Training Manager and Quality, Environment & Sustainability Leader.

Jacqueline holds a Bachelor of Environmental Science and is a Lead Auditor in Quality & Environment Management Systems. She works for Aurecon, who provide advisory, design, delivery and asset management services on projects across a range of markets, in locations worldwide and holds a global operations role in quality, environment & sustainability. She has presented at both the Qualcon (AOQ) and APOQ (Asia Pacific Quality Organisation) conferences.

With a passion for quality and those in quality, Jacqueline set up AOQs Brisbane Chapter in late 2016 bringing together a diverse group of enthusiastic quality professionals from varied professions to share, learn and support one another in the pursuit of quality excellence.

Jacqueline was elected as a Director on the AOQ Board in May 2017, elected as President in 2019, and is driven to support the future of AOQ for its members.

Mr Jeff Ryall JM

Jeff moved into the quality scene around 30 years ago, deepening his quality knowledge as his business experience grew. His interest in the governance components of Quality Management grew from early emphasis on standard and contract compliance, and later from exposure to the plethora of legislative compliance requirements that organisations currently face.

He holds a bachelor’s degree in industrial metallurgy and spent his early years working in steel plants. He is a certified quality engineer and has an MBA. Jeff is currently managing director of RelianSys Pty Ltd, a startup software firm that provides the RelianSys Governance Software suite of applications. Jeff was awarded the Juran Medal in 2007.

Jeff is a past President of AOQ Ltd.


Dr Martin Andrew

Martin (BSc (Hons), PhD, GAICD) has been active in the Australian Organisation for Quality since 2011 following his attendance at Qualcon 2010 which sparked a desire to get involved. He has served as Council member and President at State and National levels, and is a member of the AOQ Ltd Board. Martin convened the Program committees for the 2011, 2014, 2016 and 2018 Qualcon Conferences. Martin is a Fellow and Life Member of AOQ. 

Martin has been actively involved in Quality Management since about 2007. 

Martin is self-employed with a portfolio of professional activities: quality, EMS and safety consulting and auditing; Sessional Commissioner for the SA Environment, Resources and Development Court; and non-executive directorships – his board-level activities include the AOQ Board, membership of the Council of The University of Adelaide, and of the Australia-NZ Impartiality Committee of Bureau Veritas Certification.

Martin was until November 2017 the Australia New Zealand Quality and Delivery Assurance Manager for AECOM, one of world’s largest civil infrastructure design and environmental services companies (NYSE: ACM) where he led a virtual team located around the region. Martin was a member of AECOM’s global quality team that oversaw quality processes and tools, performance and reporting. He was also a member of AECOM’s global Sustainability team. Prior to this he was URS’s APAC Group Quality Director, and global lead subject matter expert for the online quality courses, in particular the annual ‘Culture of Quality’ series. (URS became part of AECOM in 2015). 

Prior to his work in quality, Martin had a diverse career in environmental management: research (10 years), academia (8 years) and consulting as a ‘specialist generalist’ undertaking assignments from sustainable grazing systems to performance of green buildings (URS, 14 years). He is a manuscript reviewer for the international ‘Rangelands Journal’ and is co-editor of a special 2019 issue arising from the biennial Australian Rangeland Conference held in September 2017.

Martin is based in Adelaide.


Mr Richard Jenkins

Richard is an innovative change leader with extensive experience in professional services, risk management, product development, manufacturing and quality systems development implementation and certification.

Throughout his 27 year quality centred career, Richard has held key positions in a wide range of disciplines from product development and steel casting technology in heavy vehicle and industrial markets, industrial plant technical management, professional services – science, management and engineering consultation, quality systems development and implementation to business analysis and advising on business change. 

Richard holds an MBA majoring in Technology Management. He is a qualified and experienced management systems auditor holding exemplar global qualifications in Quality, Environmental and Safety auditing. Richard currently works as the Quality Management Lead for AECOM in Australia and New Zealand. AECOM is a global professional services firm designing, building, financing and operating infrastructure assets for governments, businesses and organizations in more than 150 countries.

As a continual improvement fanatic, Richard is enjoying the energy and passion of the AOQ in re-igniting the quality profession and striving to support, nurture and grow our 25,000 professionals Australia-wide.

Richard was appointed to the AOQ board as Treasurer in August 2018 after being a member of the organisation and legacy organisations for 7 years.


Mr Ravi Fernando

Ravi is a Quality and Business Excellence professional with over 20 years’ experience working with Australian and Global organisations. Having started his career as a process improvement consultant for Accenture, Ravi gained his formal training in management systems and excellence models during his tenure as Head of Improvement Solutions for SAI Global.

Ravi currently works as the Managing Partner for Thrive Plus leading a team of Quality, Improvement and Excellence specialists delivering solutions around the country. Ravi is recognised in Australia and around the world for his expertise in the fields of Quality and Excellence, and is a frequent speaker and panelist at conferences.

Ravi is passionate about the role of quality in promoting sustainable productivity and holds a number of positions within the Quality and Excellence community. In addition to his recent appointment as a Director of AOQ, these include his roles as Honourary CEO and Advisory Director of Business Excellence Australia, Australia’s representative on the Global Excellence Model Council and a member of the ASQ Organisational Excellence Technical Committee.

Ms Maree Stuart

Maree is a science and quality professional, with qualifications in Chemistry, Business Administration, Politics and International Relations, and Law. She has worked in the quality space since 1993, after leaving the lab bench to work as a lead assessor with NATA. Maree established her consultancy practice, MAS Management Systems Pty Ltd, in 2004.

With a keen interest in the application of quality principles in science and technology-based organisations, Maree enjoys helping businesses work better and smarter by using quality tools to identify insights that can lead to practical improvements in both business and technical processes within those organisations. She enjoys being an active member within AOQ’s Sydney Chapter and the cross-pollination learning opportunities that arise during these interactions. Maree is also a Board member of the Royal Australian Chemical Institute (RACI), a supporter of the Hunter Chapter of AOQ, and a practicing solicitor.

Maree was appointed to the AOQ Board in February 2020. She has a particular focus on the Board in growing and enhancing AOQ’s technical quality offerings through Webinars, a Forum and a Blog. Maree’s understanding of regulations and the law, including both common and statute laws, will also be a benefit and support good governance.